Cookie Policy

1.1 Cookies are small text files a website places on your device. Local storage is a similar mechanism that keeps data in your browser rather than in files. Both are commonly called "cookies" in this policy. They let a site keep you signed in, remember preferences, and understand how it is used. Cyphra does not offer a companion mobile app; the Web Interface runs in any mobile browser, where these same web identifiers apply.

1.2 We use first-party cookies set by Cyphra domains, plus a limited set of third-party identifiers described in Sections 4 and 5.

2.1 Strictly necessary. These keep you signed in, protect the Platform, and route your requests. Without them the Web Interface, Control Panel, and Billing Portal cannot function. They include:

• 2.1.1 Authentication and session cookies that hold your sign-in state and session identifiers for the Web Interface and Control Panel;
• 2.1.2 Security identifiers — CSRF tokens, sign-in state flags, and anti-abuse signals that protect accounts and forms;
• 2.1.3 Load balancing and routing cookies that let our global CDN/security edge direct your requests to the right Agent Instance and infrastructure region.

2.2 Functional. These remember choices you make — such as interface theme, language, layout preferences, and Control Panel display settings — usually through browser local storage.

2.3 First-party, privacy-friendly analytics. We set first-party analytics identifiers that measure aggregate page views and feature usage on our own domains. These analytics do not build advertising profiles, do not fingerprint devices, and do not follow you across other sites. If we change the analytics mechanism we use, we will update this section to describe it accurately before it goes live.

3.1 Cyphra does not use advertising cookies, cross-site tracking cookies, or third-party behavioral-marketing identifiers on any of its surfaces. We do not sell personal information, and we do not share personal information for cross-context behavioral advertising, consistent with our Privacy Policy.

4.1 Billing Portal checkout. During Billing Portal checkout you pass through a checkout hosted by our third-party payment gateway. The gateway sets its own cookies and similar identifiers to operate checkout, detect fraud, and comply with its legal obligations. Those identifiers are governed by the gateway's own cookie and privacy policies, which the checkout page links to.

4.2 CDN and security edge. Our global CDN/security edge sets short-lived identifiers on Cyphra domains as part of bot protection and DDoS defense — for example, to verify that a real browser made the request. These are strictly necessary identifiers, not tracking mechanisms.

5.1 Cyphra does not offer a companion mobile app. The Web Interface runs in any mobile browser and is subject to the same cookie and identifier disclosures as any other web surface in this policy.

5.2 If a companion app is released, this policy will be updated before it ships to describe any device identifiers or push tokens it uses.

6.1 Some browsers send a "Do Not Track" (DNT) signal; there is no consistent industry or legal standard for it, so Cyphra does not respond to DNT. Where a legally recognized opt-out signal such as Global Privacy Control (GPC) applies to you under applicable state law, we honor it as that law requires. Because we do not sell or share personal information for cross-context behavioral advertising (Sections 3 and 4 of our Privacy Policy), these signals do not change what we collect. We will adjust this section if applicable state law imposes specific response obligations on us as we scale.

7.1 You can manage functional cookies and local storage at any time by clearing your browser storage or using your browser's site-data controls.

7.2 Strictly necessary cookies cannot be disabled while you use the Platform. Authentication, session, security, and load-balancing identifiers are required for the Web Interface, Control Panel, and Billing Portal to keep you signed in and protect your account. If you block or delete them, those surfaces will not work — you may be signed out repeatedly, and the Billing Portal may refuse checkout.

7.3 Analytics identifiers can be restricted through your browser's settings, and you can contact [email protected] to ask us not to use first-party analytics on your account.

• Cookie and privacy questions: [email protected]
• General support: [email protected]
• Cyphra LLC, 31 Gloucester Road, Summit, NJ 07901, USA